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Frequently Asked Questions


What is Balloon House?

Balloon House is a local business providing an excellent selection of helium balloons at an affordable price. Our goal is to make the ordinary look extraordinary!


How do I order my balloons?

Browse through our categories until you have decided what is the perfect selection for your event. Then login to save your selection and use the online payment methods. If you would like to pay cash instead, simply email your selection to balloonhouse@hotmail.ca to place your order.



What are my payment options?

Choose to use our very easy online payment shopping cart, or we also accept cash payments.


Once I've placed an order, how do I specify ribbon colours, bouquet heights, personal messages, number of balloons per bouquet?

Within 24 hours you will receive a confirmation email, to confirm dates times and all other details. It is very important that you provide us with valid contact information!


Can I have my order delivered?

Absolutely! We deliver small orders anywhere in Woodstock for just $5! This makes event planning so much simpler and stress free! For large orders or orders outside of Woodstock, please contact, as balloons may need to be prepared on site! Imagine transporting 100 balloons at once!


My order is specifically for a wedding or party, how early in advance can I get my balloons?

If your balloons are Hi- float treated, they will last up to 30 days. This allows you to have your order delivered and set up the day before your event, allowing stress- free decoration in advance while still having full looking ballons!


How can I be sure my balloons wont deflate too early?

Adding Hi- Float will you keep your balloons inflated for up to 30 days (50 cents extra per latex balloon)


What is Hi- Float?

Hi Float is a liquid protective coating that is inserted into the balloon and spread around to prevent helium from escaping as quickly. It is water soluble and non toxic.


How long do latex balloons last without Hi- Float?

Latex balloons normally last from 8-12 hours. Hi- float can be requested at an additional cost per balloon. Please note Hi- float must be requested and is not included in any of the pricing displayed.


How much will my Balloon Arch cost?

Prices for Balloon Arches vary depending on the size and what type of arch it is. It can be as big or small as you wish, consider where the balloon arch will be going, will people be walking through it or will it be for decoration only? For example, if the arch way is to go around a doorway that is 8 ft wide, and the ceiling is 12ft high: you need an 20ft arch way. (8+12= 20) Different types of archways have different costs per foot. Email balloonhouse@hotmail.ca for a quote for your event!


Can I have balloons delivered to someone as a gift?

Of course! Just let us know the address, time and date of delivery and we'll do the rest!


Are all prices plus tax?

No! Pay no taxes when you order with Balloon House!

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